The www.mtgds.com website (henceforth referred to as mtgds or ‘the website’ or ‘the company’), including the mobile site, smartphone applications for iOS, Android, Windows is owned and operated by Al Tayyar Travel & Tourism (ATT&T) which is a Sole Establishment Company incorporated in Dubai, United Arab Emirates, or by any of its sister companies.
By accessing and using the website, you agree to accept, without modification, limitation or qualification, the terms and conditions contained herein (the "Agreement"). You represent and warrant that you possess the legal right and ability to enter into this Agreement and to use the website in accordance with all terms and conditions herein.
Al Tayyar Travel & Tourism tries to ensure that the information contained on the website is as accurate as possible. However, inaccuracies may arise from time to time. The website and/or any of its sister companies accept no responsibility for any errors in the information contained on spacetown website.
The website contains information about the products and services mtgds and/or any third party is offering. This information and all other material on the website are provided in good faith. By using the website you agree and acknowledge that the website may update, change or amend the Terms and Conditions and Customer Care Policy and/or other information provided on the website at any time without advance notice. Changed terms and conditions will become effective once posted on the website, and will not have any retrospective effect on existing contractual arrangements made through the website. You should read these terms and conditions every time you visit the website to ensure that you are aware of all the relevant terms and conditions. Accordingly, your continued access and use of the website after any change is deemed to be your acceptance of the modified terms and conditions.
While the website uses all reasonable endeavors to make the website and associated services available, the website cannot guarantee that they will operate continuously or without interruption.
The website makes no representations or warranties, either expressed or implied, with respect to the website or the contents and, to the fullest extent permissible under the law, disclaims all such representations and warranties.
Your access to and use of software and other materials on, or through the website is solely at your own risk. The website makes no warranty whatsoever about the reliability, stability or virus-free nature of such software.
Subject to applicable law, under no circumstance is Al Tayyar Travel & Tourism and/or its Licensors and/or Suppliers and/or its Service Providers responsible for any direct or indirect, incidental, special, punitive, exemplary or consequential damages of any kind (including but not limited to lost profits, lost savings or revenue, or loss or corruption of data or information) which arises out of or is in any way connected with your use of or inability to use the website whether based on breach of contract, tort, negligence, product liability or otherwise, even if advised of the possibility of such damages. This includes any information, products or services obtained through or any contract entered into via the website, but excludes carriage by air performed by airlines in respect of any ticket obtained using the booking engine provided on the website, which is subject to the conditions of carriage and applicable international conventions.
When using the website you declare and agree:
If the website considers that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using the website, mtgds reserves the right to:
All content of the mtgds website is subject to copyright.
The website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website.
The website, sister companies names, and any other product or trade names of mtgds referenced to the website are our trademarks and/or registered trademarks. Other product and company names mentioned herein may be the trademarks of their respective owners.
By using mtgds mobile apps to access the mtgds and/or any other sister Company Services (the "Mobile Service"), you accept and agree to be bound by the terms and Conditions of the mtgds website, herein this section, in addition to the rest of these Terms of Service. Your continued use of the Mobile Service is conditioned upon your compliance with these Mobile Terms.
We will make every effort to maintain confidentiality when securing an online payment. This covers the security of your credit card details and other personal information. All of your personal information is encrypted as it travels over the Internet.
If your booking or account shows signs of fraud, abuse, or suspicious activity, the website may cancel any travel or service reservations associated with your name, email address, or account, and close any associated mtgds accounts. In addition, the website may verify (i.e. preauthorize) your credit card. If you have conducted any fraudulent activity, the website reserves the right to take any necessary Criminal and/or Civil legal action and you may be liable for monetary losses to the website, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact mtgds Customer Care.
The website reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of mtgds’s systems as well as its client’s interests are and remain, well-protected. Towards this end, mtgds may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
If mtgds, in its sole and exclusive discretion, concludes that the said transactions are not or do not reasonably appear to be authentic, enforceable or valid, then mtgds may cancel the said orders at any time up before the scheduled time of departure of the relevant flight or before the expected date of visit to any property booked through mtgds.
The carriage of passengers and their baggage by air will be subject to the Conditions of Carriage of the carrier concerned.
The carriage of passengers and their baggage may also be subject to the applicable Warsaw Convention 1929 or the Montreal Convention 1999, and other applicable legislation which may limit or stipulate the carrier's liability in certain circumstances.
Please click here to view our Flight Booking Policy.
As a condition of use of the mtgds website, you agree to indemnify us from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from your use of the website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.
In no event will the website be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites. In no event will the website or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the site (including any and all materials) or any reference sites, or (iv) any other interactions with the website, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or Two hundred Dirhams (AED 200), whichever is less.
The failure of the website to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by mtgds.
The website may contain links and pointers to internet sites maintained by third parties. The website does not operate or control in any respect any information, products or services on such third-party sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by us.
You assume sole responsibility for use of third-party links and pointers.
If you are dissatisfied with any aspect of the website or if you have any grievances about any of the services provided by the website please contact us.
How to reach mtgds:
Your use of the website and the terms and conditions is subject to the laws of the United Arab Emirates and you agree to submit to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates. Nevertheless, the website reserves the right to bring proceedings to the courts of the country of your location.
mtgds may provide you with notices and communications by email, regular mail or postings on the site or by any other reasonable means. Except as otherwise set forth herein, notice to the website must be sent by courier or registered mail to and the website having its registered office at G6, street #4, Al Qouz Industrial Area 3, Dubai, UAE, P.O. Box 393862.
You can book a limited number of travellers per transaction on the website. As we have a wide range of offerings, each offering may limit the maximum number. Infant only bookings cannot be made online and unaccompanied minor bookings also need to be made via our call centre or via our offices.
All reservations, including modifications and cancelations are subject to the Terms and Conditions, Customer Care Policy and General Conditions of Carriage.
You may require a visa for travel to some destinations to and via which you are required to travel due to the booking you have made through the mtgds website. It is your responsibility to obtain such visas required for travel. You must also have a valid passport for the duration of the travel and the expiry date of your passport must be acceptable to all the countries you enter. More information on the passport and visa requirements is available at the embassy of the country or countries you will be travelling to.
The fares quoted may not include the individual charges such as departure taxes, passenger service charges, and airport taxes, imposed by airport or aeronautical authorities of the countries you are visiting. You will be required to pay them directly to the charging authorities. These shall be communicated at the time of booking.
You are also advised to check with your doctor whether you are required to undergo immunization prior to entry or stopover in the countries to and through which you will be travelling. Some countries require that you have adequate travel insurance. It is your responsibility to ascertain these requirements and to fulfill such requirements.
The www.mtgds.com website (henceforth referred to as mtgds or ‘the website’ or ‘the company’), including the mobile site, smartphone applications for iOS, Android and Windows, provides access through which you can browse different types of lodging and temporary accommodation, including but not necessarily limited to: hotels; hostels; serviced apartments; B&Bs; rooms for rent; cottages; ryokans; etc, (collectively, the “accommodation(s)”). Reservations with such accommodations is possible through mtgds.
By making a booking through the website, you are booking a reservation at the price listed for that reservation and such other terms and conditions stated on the website, which shall become a binding contract when accepted by mtgds, which in turn means the reservation has been confirmed by the accommodation. We will indicate the acceptance of your accommodation booking via an email confirmation (with a voucher for prepaid accommodations). We reserve the right to reject bookings as set out below.
Information provided by mtgds is sourced from various suppliers and accommodations. The accuracy and correctness of rates, availability, description, hotel reviews, booking conditions and all other content is under the liability of the accommodations. It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. mtgds is not responsible for any inaccuracies in the photos.
Accommodation classification is based on local standards in the country where they are located, which can differ from standards in other countries. The classification may not be an official rating and is intended as a general guidance only. Customers should be aware that standards can vary between accommodations of the same class in different countries, and even within the same country, and that classification may in certain cases be based on self-assessment by accommodations. As a consequence, mtgds does not guarantee the accuracy of accommodation classification and, to the maximum extent permitted by applicable law, does not accept any liability in relation to the classification displayed on the website.
We reserve the right not to accept customers or bookings (or in exceptional cases to cancel confirmed bookings) at our discretion and for whatever legal reason without the need to justify such refusal. Typical reasons for rejecting a customer or booking include, but are not limited to:
In case a booking is rejected or cancelled by mtgds and a payment has already been made, you will receive a refund of the total booking value.
We also reserve the right to bar (or “blacklist”) users from the website, on a permanent or temporary basis, at our discretion. Any such blacklisted users must not attempt to use the website under any other name or through any other user.
In rare cases, we may also have to cancel or reject a booking due to “obvious errors”, independent of the origin of such errors. For clarity, an obvious error is a mistake on the website (e.g. in terms of price) which a reasonable person would not consider to be normal. The amount charged will be reimbursed in such cases. Whether to cancel or reject a booking for this reason is at mtgds’s discretion.
Please note that all prices on the website for your accommodation room reservations are for the requested stay dates and for the number of people indicated (unless indicated otherwise). mtgds will typically display the rate exclusive of tax recovery and service charges (see below for more details) on the website, and display these additional tax recovery and service charges during the booking path. Without prejudice to what is set out below, you will see the total inclusive price prior to confirming your booking. Display settings may vary, but this all charges will show on the final booking page (before the confirmation screen). Please verify every step of your reservation on the booking form.
What is included in the rate is displayed on the website (under the accommodation information section or prior to the final booking confirmation) and/or in the confirmation email/voucher.
The standard accommodation room reservations are for single, double or triple occupancy. Extra beds will usually incur extra charges unless stated otherwise. The accommodation may also refuse to accept additional persons if not duly informed in advance.
Insurance of any kind is not included in the rates.
Certain accommodations may charge you a so-called additional but mandatory “resort fee” or occupancy tax (when applicable) for the use of certain services. This resort fee is collected directly from the guest and typically will not be included in the price, but it will be mentioned in the accommodation description on the website.
Taxability, the appropriate tax rate and the type of applicable taxes vary greatly by location, and can change without prior notification.
You may also be charged directly by the accommodation for energy surcharges, baggage handling fees, newspaper delivery fees, in-room safe fees, tourism fees, or housekeeping fees. The practice to add additional accommodation fees is outside mtgds’s control and occurs in certain markets (including the USA). Needless to say, optional incidental fees and personal consumptions are almost never included, for example: parking charges, minibar charges, phone calls, room service, food & beverage, gala dinners, movie rentals, internet, etc. During certain high season periods, certain accommodations will add on a compulsory gala dinner (e.g. for New Year, Christmas, Chinese New Year, etc.). This might or might not be included in the room rate, but will be displayed on the booking form. Please check the “accommodation Information”, “booking conditions”, “cancellation policy” or similar wording on the website.
For certain accommodations, a compulsory transportation or transfer fee will be charged on top of the room rate at the request of the accommodation, or at your request where available. This is especially common for island destinations (e.g. the Maldives) where you need accommodation transportation to reach the accommodation. Please note that mtgds does not organize any transportation: This is always organized by and offered by or on behalf of the accommodation, who is responsible for such transportation services, not mtgds. mtgds does not assume any liability for the quality, safety, frequency or service levels of such transportation services.
When in doubt whether a service is included, you can always contact the accommodation directly or through our customer support team.
To offer more choice and better flexibility for your convenience, you might find that some accommodations have different options of when the payment of the booking is made, referred to as “pay now or pay later”). Sometimes you will be offered only one of the options, meaning that this accommodation offers certain rates only at indicated payment solution.
If you have selected “book now, pay now” option, the total amount of the booking will be charged immediately at the time of the booking in the website currency. Please make sure that your card is working and have sufficient funds in order to complete the booking. mtgds vouchers can be redeemed only with “pay now” options.
When choosing “book now, pay later” you will be paying for your booking at the accommodation when you check-in or check out.
In case of “book now, pay later”, accommodations may require credit card details in order to guarantee your reservation. As such, we will send your credit card information directly to the accommodation at which your booking is made and we may verify (i.e. pre-authorize) your credit card as well. In some cases, some accommodations may pre-authorize your card, charge a deposit or charge the full price of the reservation upfront. Please ensure that the credit card is valid and has sufficient credit on the future payment date. If the credit card cannot be charged on such date for whatever reason, the booking may be cancelled unless you can ensure that the card payment can be authorized on time.
The prices have been converted from a different currency for convenience purposes to provide you an estimate of the amount of the purchase in your selected currency.
Accommodation rates provided in a currency other than the currency displayed on the website are converted to the displayed currency at a rate determined by spacetown, which may include a conversion and/or processing fee for certain currencies. The final amount which you see on the booking page will be charged in the website currency (SAR). You may be given the option to pay in your credit card currency, if it is different from the selected currency. However, some credit cards do not accept payments in certain currencies, in which case an alternative currency (typically based on the country of the issuing bank) will be proposed in a new field. Please pay attention to the booking form fields prior to clicking the confirmation button. Your bank may impose additional fees on the transaction, over which mtgds has no control.
In case of “book now, pay later”, you will see an estimate of the converted amount in your selected currency. At the time of the payments the amount will be charged in the accommodations’ local currency. Please note that exchange rates fluctuate daily, meaning that the amount is an estimate.